Jon Hill is in the business of creating
solutions for serious organizational problems. He is an expert Jon believes that knowledge and information are most valuable when they are shared. He shares his knowledge with his clients and with students in the traditional MBA program at the University of Richmond and the executive MBA program at Virginia Commonwealth University where he serves as an adjunct professor. He also teaches two out of the four modules in the CPA review class through Kaplan CPA Review. Jon has published many articles on strategic cost management and the balanced scorecard and is a frequent lecturer at national symposiums and conferences. He is the father of a daughter and son, grandfather to Alex (7) and Mathew (5) and an avid rugby player (old boy). Jon B. Hill |
| Strategic Financial Management |
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Understanding
customer's expectations and preferences are essential to a successful
business. In today's environment, it is more important than ever to
understand and leverage the relationship between customer expectations
and the costs and competencies required to meet these expectations.
Effectively creating and sustaining a commitment to create value for
customers requires more than slogans. How your company chooses to
deliver your company's product/service bundle will directly determine
your company's profitability . Taking an "outside-in" view of the organization during the strategic development process defines how you will position your company in the marketplace. |